1. Introduction
This Cookies and Privacy Policy outlines how Med.tv, owned by Med Media Services Ltd, collects, uses, processes, and stores personal data when users interact with our website (www.med.tv), mobile app, or other online and streaming services. We are committed to protecting your privacy and complying with the General Data Protection Regulation (EU) 2016/679 (GDPR), the Data Protection Act (Cap 586) of Malta, and other applicable data protection laws.
By accessing and using our services, you acknowledge and accept the terms of this policy. If you do not agree, please refrain from using our services.
2. Data Controller Information
Data Controller: Med Media Services Ltd.
Registered Address: Cornerline, Triq Dun Karm, Birkirkara BKR 9039 Malta
Contact Email: privacy@med.tv
3. Personal Data We Collect
We may collect the following types of personal data:
a. Data You Provide
Name, email address, contact details, and other information submitted through forms, account creation, or communication with us.
b. Automatically Collected Data
Device Information: IP address, browser type, operating system, and device type.
Usage Data: Pages viewed, time spent on the website, and interaction with our services.
Cookies and Tracking Technologies: Information collected through cookies and similar technologies (see Section 7).
c. Third-Party Data
Information obtained from external platforms (e.g., social media logins, advertising partners) when you interact with Med.tv through such channels.
4. Purpose of Data Collection
We process personal data for the following purposes:
Purpose | Legal Basis |
To provide access to our website and services | Necessary for the performance of a contract |
To respond to inquiries or user requests | Legitimate interest / Consent |
To improve and personalise user experience | Legitimate interest |
To comply with legal obligations | Compliance with a legal obligation |
For marketing purposes (if consented) | Consent |
We strive to minimise data collection and use data only for specific, necessary purposes.
5. Sharing of Personal Data
We do not sell, rent, or share your personal data with third parties except in the following circumstances:
Service Providers: We may share data with trusted third-party service providers for operational purposes, such as hosting, analytics, and customer support.
Legal Obligations: We may disclose data if required to comply with laws, regulations, or court orders.
Business Transfers: In the event of a merger, acquisition, or sale of assets, personal data may be transferred to the new entity.
We are not responsible for third-party actions, and users are encouraged to review the privacy policies of external service providers.
6. International Data Transfers
Where personal data is transferred outside the European Economic Area (EEA), we ensure such transfers are lawful by implementing safeguards such as:
Standard Contractual Clauses approved by the European Commission.
Transfers to countries with adequate data protection laws.
7. Cookies Policy
a. What Are Cookies?
Cookies are small text files stored on your device when you access our website. They help us improve functionality, monitor performance, and personalise user experience.
b. Types of Cookies We Use
Cookie Type | Purpose |
Essential Cookies: | Required for the basic functionality of the website. |
Performance Cookies: | Collect information on how users interact with our services (e.g., Google Analytics). |
Functional Cookies: | Allow us to remember your preferences and personalise content. |
Advertising Cookies: | Track your browsing behaviour to deliver targeted ads. |
c. Cookie Management
You can manage or delete cookies through your browser settings. Disabling cookies may impact certain features of the website.
To learn more about managing cookies, visit: https://www.allaboutcookies.org/.
d. Third-Party Cookies
We use third-party tools such as Google Analytics and Facebook Pixel to track and analyse user activity. These tools are subject to their respective privacy policies, and we are not liable for data collection by such third parties.
8. Your Rights Under GDPR
As a data subject, you have the following rights:
Right | Description |
Right to Access | Request a copy of the personal data we hold about you. |
Right to Rectification | Request correction of inaccurate or incomplete data. |
Right to Erasure ("Right to be Forgotten") | Request deletion of your data where applicable. |
Right to Restrict Processing | Request restriction of data processing in specific circumstances. |
Right to Data Portability | Request transfer of your data to another service provider in a structured format. |
Right to Object | Object to processing of data for marketing purposes or other legitimate grounds. |
Right to Withdraw Consent | Withdraw consent at any time (this does not affect processing prior to withdrawal). |
To exercise any of these rights, contact us at privacy@med.tv
9. Data Retention
We retain personal data only as long as necessary for the purposes outlined in this policy or to comply with legal obligations. After the retention period, data will be securely deleted or anonymized.
10. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. However, no system is entirely secure, and we cannot guarantee the absolute security of data shared with us.
11. Limitation of Liability
Med.tv disclaims any liability for:
Loss or misuse of personal data due to third-party actions beyond our control.
Data breaches arising from user negligence (e.g., weak passwords or sharing credentials).
Content or data processing by third-party tools or external websites linked on our platform.
Users interact with external platforms at their own risk.
12. Updates to This Policy
We reserve the right to update this Privacy and Cookies Policy to reflect changes in law or our practices. Updated policies will be posted on our website, and significant changes will be communicated via email. Continued use of Med.tv constitutes acceptance of the updated policy.
13. Contact Us
For questions, concerns, or to report a data protection issue, contact us:
Email: privacy@med.tv
Mailing Address: Cornerline, Triq Dun Karm,Birkirkara BKR 9039 Malta.